Free Printable General Competency Test Sample Questions 2013
This is second part of my free General Competency Test Sample Questions for Govt. jobs. IN this part you will see more free questions. You can find all answers in red. In first part you find how to do well in General Competency Test for a govt. or public service jobs.
To take this free practice General Competency Test, you have two options:
1. Print a copy of the practice test and answer the questions manually. When you have completed the test, to determine your score, please refer to the answer key provided in my blog.
2. Read the questions in this practice test from your computer and record your answers on a piece of paper. When you have completed the test, to determine your score, please refer to the answer key provided in red in this blog.
Free Printable General Competency Test Sample Questions 11-25
Question 11
Government Gouvernement
of Canada du Canada
MEMORANDUM NOTE DE SERVICE
___________________________________________________
TO: All Computer Operators
FROM: Director, Communication Centre
A number of employees have recently complained of eye problems which they believe are due to the quality of lighting in the work area. I have submitted a request to maintenance for individual work lamps to be installed near each computer terminal. The installation of the new lamps may take several weeks to complete. In the meantime, we will allow operators to take one extra break per day to rest their eyes. The extra break will be taken at 3 p.m. and will last for 10 minutes. This additional rest period will not interfere with the volume of work produced. Please contact me if you have any further questions or suggestions. Based on the above memo, which of the following statements is true?
1. The Director strongly disagrees with the operators that lighting in the working areas is poor
2. The extra break is implemented to allow operators an opportunity to discuss the problem of bad lighting
3. The Director responded to employees' criticisms that the lighting was inadequate
4. The Director expects that the volume of work produced by the operators will drop slightly as a result of having an extra break
Question 12
As a supervisor, one of your tasks includes checking the accuracy of calculations on employee pay sheets. A temporary clerk submits a request for $1,200 for two weeks of work (5-day work week) at an hourly rate of $15. Over the two week period, the clerk has mistakenly included each 30 minute lunch period as working time. Which of the following is the corrected sum total?
1.1125
2.1162.5
3.1237.5
4.1275
Question 13
You work for the Department of External Affairs and are stationed overseas. You are responsible for receiving and decoding classified messages. The steps required to carry out this task are listed below (in the wrong order):
•A. Decode the message into text.
•B. Edit the text.
•C. Receive a coded message.
•D. Duplicate and distribute the text.
Which of the following is the best order for these steps?
1.C, B, A, D
2.C, A, B, D
3.B, A, C, D
4.A, C, B, D
Question 14
As a clerk in the registry office, you receive various types of documents each day, including microfilm, reports, and files. Among your other duties, you are responsible for sorting, labelling, filing and eventually rerouting these various documents. Given the wide range of documents received and their varied origins, it is essential to pay special attention to labelling. It is very hard to retrieve a document that has not been placed in the right file or that was sent to the wrong destination due to faulty labelling. In addition to wasting valuable time, these errors have other serious consequences.
According to the text, the person occupying this position must give special consideration to:
1.labelling documents
2.filing documents
3.routing documents
4.sorting documents
Question 15
Government Gouvernement
of Canada du Canada
MEMORANDUM NOTE DE SERVICE
__________________________________________________
TO: All employees
FROM: Director
Please note that employees who relocate will be reimbursed only for allowable expenses as outlined in the departmental relocation provisions. The department will not pay for expenses that fall outside of the provisions. Misinterpretation of regulations shall not be a basis for reimbursement of unallowable expenses. Please read the departmental relocation provisions carefully in order to avoid future problems. The main purpose of this memo is to inform employees:
1. of the consequences of intentionally misrepresenting their relocation expenses
2. of the details of the departmental relocation provisions
3. to read departmental relocation provisions in order to avoid incurring unallowable expenses
4. that the Director is not pleased with employees who attempt to exploit the department when relocating
Question 16
You are in charge of financial services and must calculate overtime pay for employees in your division. Due to an excess workload, an employee had to do 35 hours of overtime in two weeks. Seven of these hours are at "double time" (i.e., double the usual wage), the rest are at "time- and-a-half". The employee's usual pay is $375 a week at $10 an hour. How much overtime money should the employee be paid for the two-week period?
1.$340
2.$420
3.$560
4.$760
Question 17
Your main duty at the Communications Centre is to assist in the transmission of messages between the Centre and various outside agencies. The steps required to process an incoming message are listed below (in the wrong order).
•A. Put the message in the appropriate envelope.
•B. Make a copy of the message for the Communications Centre.
•C. Record the time the message is received.
•D. Send the message to the intended receiver.
Which of the following is the best order for these steps?
1.B, A, D, C
2.B, C, A, D
3.C, A, B, D
4.C, B, A, D
Question 18
Government Gouvernement
of Canada du Canada
MEMORANDUM NOTE DE SERVICE
____________________________________________________
TO: All Clerks
FROM: Executive Clerk
When dealing with classified forms CD1 through CD10, it is of extreme importance that standard guidelines for protected information be strictly followed. If regulations regarding the handling of these documents are not complied with, new forms will have to be created at great expense to the department. The main point of this memo is:
1. Employees may be reprimanded if they do not follow the standard guidelines for restricted material
2. The creation of new forms is an unnecessary financial burden on the department responsible for standard guidelines
3. It is critical that classified documents CD1 through CD10 are dealt with according to existing guidelines for protected information
4. Forms CD1 through CD10 are highly confidential and should be given priority over all other restricted material
-----------------------------------------------------------------------------------------
Answers for General Competency Test Level 1 (GCT1) Practice Test 11-25
Q 11 - 3
Q 12 - 1
Q 13 - 2
Q 14 - 1
Q 15 - 3
Q 16 - 3
Q 17 - 4
Q 18 - 3
Q 19 - 4
Q 20 - 4
Q 21 - 4
Q 22 - 3
Q 23 - 4
Q 24 - 3
Q 25 - 2
Question 19
Government Gouvernement
of Canada du Canada
MEMORANDUM NOTE DE SERVICE
____________________________________________________
TO: All employees
FROM: Director, Staffing Services
To ensure that female public servants and the general public are provided with information on career development and opportunities for women at all levels in the Public Service, our organization disseminates in- formation and conducts education programs on subjects of interest. We also offer expert legal advice to public servants on equal opportunity in the workplace, and monitor staffing procedures to ensure that fair hiring policies are being carried out. From the information given above, which of the following would NOT be one of the organization's functions?
1. Showing a filmstrip on opportunities for women in the Public Service
2. verifying that a certain department is adopting fair hiring procedures
3. Advising a female public servant on the action she may take in the event of unfair hiring practices
4. Organizing large-scale demonstrations in order to protest unfair hiring practices
Question 20
Performance records indicate that working together six employees spend a total of 13.5 hours collecting financial data, 12 hours organizing it and 24 hours entering it into the computer. Assuming all workers have equal ability, how long would it take 18 workers to complete the same project?
1.4 hours
2.4.5 hours
3.8 hours
4.16.5 hours
Question 21
One of your duties is the selection and disposal of boxes of obsolete files. According to regulations, ordinary files become obsolete after 24 months, confidential files after 36 months, and classified files after 48 months. Which of the following boxes of files can be disposed of?
•A. A box containing ordinary files dated 26 months ago and classified files dated 34 months ago.
•B. A box containing ordinary files dated 38 months ago and confidential files dated 28 months ago.
1.A only
2.B only
3.Both A and B
4.Neither A nor B
Question 22
According to regulations in your department, no "guideline" document may be distributed unless it is accompanied by the Director's approval form. Moreover, the original document must have been approved by your department's quality control unit, and it must be accompanied by an approval form from the Quality Control Unit.
According to these regulations, in which of the following cases may a "guideline" be distributed?
1.The Director gives you the text of a guideline with the Director's approval form
2.You receive the text of a guideline approved by your department's quality control unit
3.The text of a guideline is accompanied by the approval forms of the Director and the quality control unit
4.The Director gives you the text of a guideline with the Director's approval and asks you to reread it before sending it for distribution
Question 23
Every day, the Manager of Office Services must assess the volume of work, determine priorities, and set standards for the quality and quantity of work to be done. The manager must also ensure the attendance and punctuality of employees, as well as organize and hold meetings with support staff. Finally, the manager must train and inform support staff on procedures and guidelines related to the unit's activities.
What is the main idea of the above paragraph?
1.To ensure that the office runs smoothly, it is essential to create a good working atmosphere
2.The manager must hold meetings with support staff
3.Support staff must be thoroughly familiar with procedures and guidelines related to the unit's activities
4.The manager occupying this position must organize, control and monitor the functions of the unit
Question 24
As Chief of Data Processing you are required to ensure that requests for data processing are completed on schedule. Each operator processes data for 7½ hours per day, and one operator can complete one request in 3¾ hours. How many operators would be needed to complete 50 requests in one day?
1.6
2.13
3.25
4.32
Question 25
You are given the following regulation:
An amount owed by the Crown under a contract may be transferred by the lender to a third party if this debt is indeed transferable; that is, if it does not exceed $1,000 and is not owed for repair services.
According to this regulation, a $1,200 debt owed by the Crown under a contract:
1. is transferable to a third party if it is not owed for repair services
2. is not transferable to a third party, whether it is owed for repairs or not
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